Housekeeping Manager

Key Responsibilities:

Manage and supervise the housekeeping staff, including hiring, training, and scheduling onboard the cruise ship

Develop and implement housekeeping procedures and standards to ensure cleanliness and efficiency.

Conduct regular inspections of guest cabins, public areas, and crew quarters to maintain high standards of cleanliness.

Monitor and control housekeeping budget and expenses.

Maintain inventory of housekeeping supplies and equipment, and ensure timely replenishment.

Coordinate with other departments to ensure smooth operations and guest satisfaction.

Respond to guest complaints and requests in a timely and professional manner.

Conduct performance evaluations and provide feedback to housekeeping staff.

Ensure compliance with all safety and sanitation regulations.

Requirements:

Proven experience as a Housekeeping Manager or similar role in the hospitality industry.

Excellent leadership and communication skills.

Strong organizational and time-management abilities.

Knowledge of housekeeping procedures and standards.

Ability to work in a fast-paced and dynamic environment.

Flexibility to work evenings, weekends, and holidays as needed.

Diploma or degree in hospitality management or related field is preferred.