Stateroom Attendant

Clean and service assigned staterooms daily, including bathrooms, balconies, and living areas.

Replenish amenities and supplies such as towels, toiletries, and minibar items.

Make beds and change linens as required.

Ensure rooms meet company cleanliness and presentation standards before guest arrival and during their stay.

Respond promptly and professionally to guest requests, preferences, and feedback.

Report maintenance issues or damage in staterooms to the appropriate department.

Assist with embarkation and disembarkation processes as assigned.

Maintain cleaning equipment and supplies in good working condition.

Follow all safety, sanitation, and hygiene procedures in accordance with onboard policies.

Minimum 12 years of housekeeping experience in a hotel, resort, or hospitality setting.

Cruise ship experience is advantageous but not required.

Previous experience with luxury service standards is a plus.

Strong attention to detail and cleanliness.

Excellent customer service and interpersonal skills.

Ability to work efficiently in a fast-paced, multicultural environment.

Physical stamina and ability to lift, bend, and stand for extended periods.

Discretion and respect for guest privacy.

High school diploma or equivalent required.

Housekeeping or hospitality training is preferred.

STCW and ENG1 (or cruise line-specific equivalents) required before embarkation.