Steward Supervisor

Key Responsibilities:

- Manage and supervise a team of stewards, including scheduling, training, and performance evaluations

- Ensure that all areas are maintained in a clean and orderly manner

- Monitor inventory levels and order necessary supplies to ensure efficient and cost-effective operations

- Coordinate with other departments to ensure timely and efficient delivery of guest requests and special orders

- Enforce company policies and procedures to maintain high standards of cleanliness and hygiene

- Conduct regular inspections to ensure compliance with safety and sanitation regulations

- Handle and resolve guest complaints and concerns in a timely and professional manner

- Train and mentor new stewards, providing guidance and support to ensure their success in their role

- Collaborate with other departments to plan and execute special events and activities on board

Qualifications:

- Minimum of 2 years of experience in a supervisory role in the hospitality industry

- Excellent leadership and communication skills

- Strong organizational and time-management abilities

- Knowledge of safety and sanitation regulations in the hospitality industry

- Ability to work in a fast-paced and dynamic environment

- Fluency in English, both written and verbal

- Flexibility to work long hours and weekends as needed