Waiter

(1) Responsibility
Responsible for all food and service related issues in their assigned station of
responsibility and passenger satisfaction.
Know and adhere to company regulations, SOPs and ISM, especially where
relevant to the Ships Operation.
To constantly operate in the interests of the Owner and Supplier.
(2) Essential functions
The Waiter/Waitress reports directly to the Maitre D, as directed by the Hotel
Manager.
Learn the standards for the restaurant company standard procedures.
Learn the regulations and procedures of the United States Public
Health/United Kingdom Public Health and adhere to these standards, at all
times.
Have a thorough knowledge of ships daily activities.
Responsible for helping to achieve the voyage and yearly goals in the
passenger comment cards.
Learn names of the passengers in his/her section (tables).
Responsible for cleanliness and the upkeep of his/her own Mise en place.
The Waiter/Waitress will be aware of any special requests and dietary
requirements that his/her passengers may require.
The Waiter/Waitress will serve his/her passengers to the highest standards
set by the company.
Perform various duties to include embarkation duties, afternoon teas, and
Captains cocktail parties, buffet breakfast/lunch service duties, in addition to the normal restaurant duties.
Must be flexible with working hours and cleaning duties and any other duties.
Additional duties to include collecting hotel stores, wheel chairs duties and baggage duties.
Attends various training sessions with the aim to further improve his/her level
of performance.
Attends daily menu briefings in regards of our daily menus
Learn and implement standards of the ship by meeting the relative standards
of the restaurant he/she will be assigned to.
Strives to a minimize breakage and wastage and follows proper procedures
when disposing of garbage.
Helps to set up special events and functions as instructed by the ships
management
Communicates any problems, challenges, complaints or service difficulties in
a timely manner to the immediate supervisor.
Assists with Lido duties on a regular basis.
Follows company guidelines regarding uniforms and personal hygiene

Being able to identify special meal request of specific passengers

Responsible for the proper storage/use and maintenance of glassware, silver
ware and china.
Assists in additional duties as requested by the ships management.