Waiter/ess

Job Overview: As a Waiter/Waitress at Anantara Mina Al Arab Ras Al Khaimah Resort, you will play a pivotal role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that guests have a memorable and enjoyable dining experience in our world-class restaurants.

Key Responsibilities:

1. Guest Service:
   • Greet and seat guests in a friendly and professional manner.
   • Provide menu recommendations and describe specials, taking note of any dietary restrictions or preferences.
   • Take orders accurately and promptly, ensuring attention to detail.
   • Serve food and beverages with precision and according to the established standards of the resort.
2. Product Knowledge:
   • Possess in-depth knowledge of the menu items, including ingredients, preparation methods, and presentation.
   • Stay updated on any menu changes or additions and communicate these to guests when necessary.
   • Be able to make informed suggestions based on guest preferences and dietary requirements.
3. Table Maintenance:
   • Ensure the cleanliness and proper setup of tables before, during, and after service.
   • Monitor and anticipate guest needs, replenishing beverages, and clearing dishes promptly.
   • Work closely with the kitchen and bar staff to ensure seamless coordination of service.
4. Upselling and Revenue Generation:
   • Promote special offers, promotions, and upsell additional menu items to enhance the guest experience and contribute to revenue goals.
   • Provide information on the resort's loyalty program and encourage guest participation.
5. Team Collaboration:
   • Collaborate with kitchen and bar staff to ensure smooth service flow.
   • Communicate effectively with colleagues to relay guest preferences or special requests.
   • Work as a cohesive team to maintain a positive and efficient working environment.
6. Compliance and Safety:
   • Adhere to all health and safety guidelines, including food safety and hygiene standards.
   • Ensure compliance with resort policies and procedures related to service and guest interactions.