Practice Surgical Scheduler- Gastroenterology practice

Summary

Reporting to the Practice Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.

Education

Responsibilities

• Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.

• Interviews patients. Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed. Records information in the EMR.

• Sends bowel prep prescription to pharmacy as needed.

• Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.

• Performs job specific requirements and other duties as assigned.

• Performs other duties as assigned.

• Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.

• Interviews and educates patient for surgery.

• Ensures accuracy of all procedures, paperwork, testing and appointments.

• Maintains relationships with outside offices, facilities and hospital departments.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to perform activities that require fine motor skills. The employee is occasionally required to bend, squat, and walk.

Specific vision abilities required by this job include depth perception, far vision, and near vision.

The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, and bodily fluids.

The noise level in the work environment is usually quiet.