Jr. Loan Officer

United Statesentry

OtherLoan Officer

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Quick Summary

Key Responsibilities

Take inbound leads via corporate phone system. Gather basic customer information and identify customer needs.

Requirements Summary

High School diploma or equivalent, preferred. Proficient in Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook.). Excellent prioritization and time management skills.

Technical Tools

OtherLoan Officer

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

Responsibilities

~1 min read

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Take inbound leads via corporate phone system.
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Gather basic customer information and identify customer needs.
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Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customers via corporate phone system.
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Utilize corporate training methods and tactics in converting potential prospects to CCM customers.
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Appropriately classify and distinguish each lead contacted.
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Effectively manage high volume of incoming phone calls.

Requirements

~1 min read

High School diploma or equivalent, preferred.
Proficient in Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook.).
Excellent prioritization and time management skills.
Excellent communication, customer service and collaboration skills.