3mo ago
↻ Repost
$190,000 – $215,000/yr

Senior Customer Success Manager

United StatesUnited States·New Yorkfull-timesenior
Customer Success ManagerCustomer
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Quick Summary

Key Responsibilities

Customer Relationship Management: Develop and maintain strong, long-lasting customer relationships, understanding their business needs and technical

Requirements Summary

Work on case studies to highlight customer successes. Technical Liaison: Act as the bridge between our clients and our technical team, ensuring clear communication and alignment of goals.

Technical Tools
Customer Success ManagerCustomer

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role

~1 min read

We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This role is pivotal in ensuring that our clients maximize the value of our solutions, guiding them through the technical complexities and empowering them with the tools and knowledge to achieve their business and sustainability goals. This is a full-time position.

Requirements

~1 min read

What We Offer

~1 min read
✓Competitive compensation
✓Restricted Stock Units
✓Paid time off & paid holidays
✓Comprehensive health, dental & vision insurance
✓Employer contributions to HSA account
✓Paid parental leave
✓Paid life insurance, short-term and long-term disability
✓Professional development & tuition reimbursement
✓Mental health & wellness support
✓Commuter benefits (parking & transit)
✓Cell phone stipend
✓401(k) Retirement plan with company match up to 4% of salary
✓Volunteer time off

Location & Eligibility

Where is the job
New York, United States
On-site at the office
Who can apply
US

About this job

Pay per year
$190,000–$215,000 a year
69% above the $120,000 median for Customer Success Manager jobs on Jobera (447 salaries).
Who can apply
United States
Posted
106 days ago
Employer
has 365 open jobs on Jobera in 2 countries.

Listing Details

Posted
July 2, 2026
First seen
July 3, 2026
Last seen
October 16, 2026

Posting Health

Days active
105
Repost count
1
Trust Level
38%
Scored at
October 16, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Senior Customer Success Manager$190k–$215k