Collision Repair Estimator

Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish. 

Key Responsibilities 

• Inspect damaged vehicles and prepare accurate repair estimates 

• Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex) 

• Communicate clearly with customers regarding repair processes, timelines, and costs 

• Work directly with insurance companies to negotiate and finalize repair approvals 

• Monitor repair progress and update estimates as needed (supplements) 

• Coordinate with technicians to ensure proper repair procedures and parts usage 

• Order parts and verify pricing/availability when required 

• Maintain thorough and organized documentation of all estimates and communications 

• Deliver exceptional customer service throughout the repair lifecycle 

• Previous experience as a collision repair estimator required 
• I-CAR certification (or willingness to obtain) 
• Experience working with DRP programs 
• Strong customer service mindset 
• Ability to thrive in a fast-paced, team-oriented environment 

• Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex) 

• Strong understanding of collision repair processes and procedures 

• Excellent negotiation and communication skills 

• High attention to detail and accuracy 

• Ability to manage multiple repairs and deadlines simultaneously 

• Valid driver’s license