Center for Internships and Community Engagement Coordinator II (Administrative Support Coordinator II)

Job Title

Center for Internships and Community Engagement Coordinator II

Classification

Administrative Support Coordinator II

Auto Req. ID

563858

Salary Range

Classification Range $4,367 - $6,362 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,367 - $5,365 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM         

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Center for Internships and Community Engagement (CICE) within the Division of Student Affairs creates cooperative linkages between higher education, community organizations and professional offices, and strives to create high quality, community-based experiences that benefit students, partner sites, and communities. We seek an exceptional individual to join our team as the Center for Internships and Community Engagement Coordinator II (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under general direction, the Coordinator II independently provides advanced administrative and operational coordination for the Center for Internships and Community Engagement (CICE), serving as a key resource for front office operations, customer service, program support, and agreement/document workflow administration. Plans, prioritizes, and coordinates multiple concurrent responsibilities; interprets and applies university and unit policies and procedures; analyzes operational and process issues; recommends improvements; and ensures accurate, timely, and compliant administrative outcomes for CICE constituents and partners.

The position serves as the lead front office coordinator and provides ongoing work direction and training to student employees to ensure consistent customer service coverage and effective office workflow. Coordinates complex communications and administrative processes involving multiple campus stakeholders (including Contracts and Procurement and Risk Management) and maintains systems and data integrity across multiple platforms used to support internships and service-learning activities. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and three years of experience in general office, clerical or administrative support  work or the equivalent. Training at a vocational school or full-time college education may be substituted for the required experience on a year for year basis. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Ability to interpret and apply a wide variety of policies and procedures independently and use judgment and discretion when precedents do not exist. Ability to analyze operational and procedural problems and develop, recommend, and evaluate solutions. Ability to independently manage multiple priorities/projects and coordinate workflow across stakeholders. Ability to draft and compose professional correspondence and reports with strong command of grammar and formatting. Ability to provide lead work direction and training to student employees in routine office functions.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Must have a reliable source of transportation.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

On September 19, 2025, a $100,000 Fee for H-1B employment petitions was established by the "Presidential Proclamation: Restriction on Entry of Certain Nonimmigrant Workers.” Due to a pending lawsuit and interim federal court decision, the Fee is currently unenforceable and cannot be charged. As a result, for tenure-track faculty positions, Cal State Fullerton is currently able to consider sponsoring applicants for H-1B employment. However, a future court decision or governmental action could change the Fee’s status. For that reason, whether Cal State Fullerton is able and willing to serve as a sponsor will depend on the actual status of the Fee at the time an eligible candidate is selected. As previously noted, Cal State Fullerton will not sponsor applicants for H-1B employment who are subject to the Fee. 

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees