Civil Rights Outreach, Intake, and Case Management Specialist

Job Title

Civil Rights Outreach, Intake, and Case Management Specialist

Classification

Administrator I

Auto Req. ID

563780

Salary Range

Classification Range $4,135 - $12,288 per month

(Hiring range depending on qualifications, not anticipated to exceed $8,250 - $10,000 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM           

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Office for Civil Rights and Equity within the Division of Human Resources and Inclusive Excellence is seeking an exceptional individual to join our team as the Civil Rights Outreach, Intake, and Case Management Specialist (Administrator I) to advance our ongoing commitment to foster and maintain a campus environment free from all forms of discrimination and harassment. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

The Civil Rights Outreach, Intake, and Case Management Specialist will be responsible for day-to-day management and response to reports of discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation. Specific duties include outreach and follow-up communication with parties; conducting intake meetings with complainants, respondents, and witnesses; collaborating with various campus departments to facilitate, implement, and document supportive measures; and providing ongoing case management support for individuals harmed by discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally.

Essential Qualifications

A bachelor’s degree from an accredited four-year college or university in a relevant discipline. A minimum of two years of full-time professional experience in Civil Rights or related work. Experience working with Case IQ, Maxient, or other similar database for case management. Exceptional communication and interpersonal skills, including the ability to both be impartial and project impartiality and establish rapport with a various of community members. Demonstrated ability to exercise superior judgment with the ability to manage highly sensitive and confidential communications. Demonstrated commitment to serving the population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies including staff, students, faculty, administrators, and third parties with diplomacy and tact. Possession of strong organization and analytical skills. Ability to handle a significant caseload and manage multiple deadlines. Ability to build positive relationships and establish collaborative partnerships across the university.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master’s or doctoral degree from an accredited college or university in a relevant discipline. Completed training in Civil Rights case management and compliance. Prior case management experience in Civil Rights work or related field. Experience in mediation and/or restorative justice practices. Experience doing Civil Rights work in a higher education setting.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

On September 19, 2025, a $100,000 Fee for H-1B employment petitions was established by the "Presidential Proclamation: Restriction on Entry of Certain Nonimmigrant Workers.” Due to a pending lawsuit and interim federal court decision, the Fee is currently unenforceable and cannot be charged. As a result, for tenure-track faculty positions, Cal State Fullerton is currently able to consider sponsoring applicants for H-1B employment. However, a future court decision or governmental action could change the Fee’s status. For that reason, whether Cal State Fullerton is able and willing to serve as a sponsor will depend on the actual status of the Fee at the time an eligible candidate is selected. As previously noted, Cal State Fullerton will not sponsor applicants for H-1B employment who are subject to the Fee.