Performing Arts Center, Audience Services - Student Assistant

Under direct supervision of the Executive Director, student assitant supports Performing Arts Center box office and ushering operations by assisting with ticket sales, will-call services, audience seating, event information, social media, patron assistance, and venue access procedures to provide efficient customer service and promote a safe, welcoming, and organized experience for patrons attending performances and events.

Performance shifts are on an as scheduled basis, and will include evenings, and weekends.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

• Multilingual, preferably Spanish, is a plus.
• Reliable, dependable, on time, and possess high ethical and confidentiality standards.
• Understand and perform proper ushering etiquette.
• Ability to take initiative in projects of various topics assigned by the Box Office Manager.

The applicant must agree and is required to work 10-13 performances/shifts which are 3 - 4 hours each. Most of the shifts are from 6:00 PM- 10:00 PM. There are a few 11:00 AM-1 PM shifts available. Dates will be discussed and agreed upon at the beginning of the semester.

The usher may be able to pick-up additional shift(s) if performances are added to the schedule.

Work status: Part-Time, Temporary, Seasonal

The application deadline is: November 04, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.

Advertised: Oct 14 2026 Pacific Daylight Time
Applications close: Nov 04 2026 Pacific Standard Time

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