Transportation Maintainer 3 (Service Patrol)

Introduction

\r\n\r\n\r\nThe State of Connecticut Department of Transportation (DOT), invites its experienced agency employees to apply for the position of Transportation Maintainer 3 (Service Patrol) located within District 4 at the Brookfield Repair Garage .\r\n\r\n\r\n\r\nCONTINUE TO ENJOY\r\n\r\n\r\n Our State Employee Benefits Overview page!\r\n Professional growth and development opportunities.\r\n A healthy work/life balance to all employees.\r\n Working for an award winning agency! CTDOT was recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women's Transportation Seminar (WTS) CT Employer of the Year for 2024!\r\n\r\nPOSITION HIGHLIGHTS\r\n\r\n\r\n Monday - Friday\r\n Full Time, 40 hours per week\r\n 5:00 AM – 1:00 PM or 11:30 AM – 7:30 PM\r\n Schedule rotates between the two shifts every two weeks\r\n Location:�Brookfield Repair Garage\r\n This is an on-site position\r\n\r\n\r\n\r\n\r\n\r\nTHE ROLE\r\n\r\nWe are seeking a dedicated and safety-focused individual to join our Highway Service Patrol team. This essential role supports a statewide motorist assistance program designed to improve highway safety, reduce traffic congestion, and provide emergency support to stranded motorists. Operators patrol designated highway routes, respond to incidents, and assist with emergency and maintenance operations. The goals of the Connecticut Highway Assistance Motorist Patrol (CHAMP) Program are to provide safety to motorists, quickly clear incidents from the roadway, restore traffic capacity and reduce congestion, and assist in the coordinated multi-agency response to traffic events within an assigned area.\r\n\r\n\r\nThe Transportation Maintainer 3 (Service Patrol Operator) has an important role patrolling areas to quickly and safely remove obstructive highway debris/hazards which may create a more serious impact, react to accidents, report damaged guardrails, illumination and drainage problems and provide travel assistance to stranded motorists.\r\n\r\n\r\n\r\nREQUIREMENTS\r\n\r\n\r\n Applicants must indicate that they hold a valid Commercial Driver's License (CDL), with the 'tank endorsement,' in the 'Licenses and Professional Certifications' section of the application, or they will not be considered. Applicants invited to interview will be required to produce a copy of their current valid Commercial Driver's License (CDL) Class A or B, reflecting the 'tank endorsement' and valid Medical Examiner's Card (MEC) at the time of interview.\r\n Incumbents in this class must be willing to accept emergency overtime duties, including snow and ice removal, whenever his or her services are needed; mandatory winter overtime from November 1 through April 30. Various storm events will require employees to stay at work for the duration of the storm, which at times could be up to a period of several days, to include holidays and weekends.\r\n Incumbents in this class will be required to have a 30-mile residency from the posted job location.\r\n Candidates must show how they meet the required knowledge and experience on their application to proceed further in the hiring process. The operator position requires a valid CDL and medical card to perform agency critical functions year-round.\r\n This position has mandatory winter overtime assignments and responds to emergencies.\r\n This position entails regular exposure to hazardous conditions due to fast-moving and high-volume traffic flow.\r\n Involves constant public contact and occasional exposure to stressful or disturbing circumstances.\r\n Requires limited vocational training in performing minor repairs and troubleshooting in the automotive field, interpersonal skills, oral and written communication skills, basic computer skills, and recordkeeping ability.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nABOUT US\r\n\r\n\r\nAs one of Connecticut’s largest State agencies, DOT employs approximately 3,300 individuals statewide in five bureaus. CTDOT is guided by its mission to improve lives through transportation. Our infrastructure and transit systems are essential to the safety and mobility of Connecticut residents, and our work strengthens both economic and community development. CTDOT is committed to fostering a workforce that reflects the communities it serves, and individuals with broad-ranging backgrounds and life experiences are encouraged to apply.\r\n\r\n\r\nLearn more about our mission, vision, and values!\r\n\r\n

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application.�\r\nFOR ASSISTANCE IN APPLYING:�\r\nCheck out our Applicant Tips on How to Apply! Need more resources?� Visit our Applicant Toolkit for additional support throughout the recruitment process.�\r\nBEFORE YOU APPLY:�\r\n\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. �\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.�\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Artificial Intelligence (AI) Policy:� Refer to General Letter No. 195 - Candidate Use of Artificial Intelligence in the Vacancy Filling Process.�\r\n Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n\r\n\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:�\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.\r\n For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).� �\r\n\r\n\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n\r\n\r\n This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.\r\n\r\nQUESTIONS? WE’RE HERE TO HELP:�\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Sharon McIntosh at Sharon.McIntosh@ct.gov.\r\nJoin the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation and the Connecticut Airport Authority this class is accountable\r\nfor performing a variety of skilled tasks at less than the journeyperson level in the construction,\r\nmaintenance and repair of state roadsides, roadways, bridges, airports and other departmental\r\nfacilities; operates and maintains the more complex mechanical equipment; works as a skilled\r\nmechanic at less than the journeyperson level in the repair of mechanical equipment.\r\n

EXAMPLES OF DUTIES

\r\n\r\n Patrols high-traffic highways to assist stranded motorists and ensure roadway safety;\r\n Provides roadside assistance including tire changes, jump starts, fuel delivery, and vehicle relocation;\r\n Responds to highway incidents and coordinates with emergency services as needed;\r\n Removes roadway hazards and debris to maintain safe travel conditions;\r\n Supports snow removal operations during winter storms and severe weather events;\r\n Assists with minor mechanical repairs and maintenance of fleet vehicles and equipment;\r\n Maintains accurate incident and service records;\r\n Collaborates with law enforcement and emergency personnel during highway emergencies;\r\n Performs related duties as required;\r\n More information can be found here.\r\n\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n\r\n\r\n Considerable knowledge of construction, maintenance and repair techniques of roadsides, roadways, bridges or airports;�\r\n Knowledge of processes and materials used in construction and maintenance trades;�\r\n Oral and written communication skills;�\r\n Considerable ability to use and make ordinary repairs to more complex mechanical equipment;�\r\n Ability to\r\n \r\n operate equipment as listed on attached Addendum;�\r\n keep shop records and prepare reports;�\r\n use, set up and maintain ordinary bench and other shop machine tools and equipment;�\r\n understand and follow written and oral instructions;�\r\n utilize computer software.\r\n \r\n \r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of experience in the construction, landscaping, commercial driving, snow plowing,\r\nmaintenance and repair of roadsides, roadways, bridges or airports, in work involving the\r\noperation and care of mechanical equipment, or in work in one of the recognized maintenance\r\ntrades.\r\n

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

Graduation from a vocational or technical school with a diploma designating completion of the\r\nsubject requirements in one of the maintenance trades may be substituted for the General\r\nExperience.\r\n

PREFERRED QUALIFICATIONS

\r\n\r\n Experience performing basic roadside assistance such as, changing flat tires, jump starting vehicles, pushing vehicles to shoulder of the road, providing protection from traffic.\r\n Experience with automotive and technical skills.\r\n Working-knowledge trouble-shooting disabled/stranded vehicles.\r\n Experience determining and identifying the appropriate type of fuel required for specific vehicles.\r\n Working-knowledge of traffic patterns and working in high traffic volume.\r\n Experience in effective communication skills.\r\n\r\n\r\n

SPECIAL REQUIREMENTS

\r\n\r\n Incumbents in this class may be required by the appointing authority to possess and retain\r\n appropriate current licenses, permits and/or certifications.\r\n Incumbents in this class must be willing to accept assignment to emergency duties, including\r\n snow and ice removal, whenever their services are required.\r\n\r\n\r\n

CHARACTER REQUIREMENTS

At state airports: In addition to the checking of references and of facts stated in the application, a\r\nthorough background investigation of each candidate may be made before persons are certified for\r\nappointment.\r\n

PHYSICAL REQUIREMENTS

\r\n\r\n Incumbents in this class must have adequate physical strength, stamina, physical agility and\r\n visual and auditory acuity, and must maintain such physical fitness in order to perform the duties of\r\n the class.\r\n A physical examination will be required.\r\n\r\n\r\n

WORKING CONDITIONS

\r\n\r\n Incumbents in this class are exposed to extremes of weather conditions, to frequent lifting of\r\n heavy weights, to highly dangerous road and traffic conditions, including exposure to heights when\r\n working on bridges, to poison ivy, insect bites and allergy irritants during summer months, and to\r\n loud and potentially dangerous machinery.\r\n The appointing authority may require completion of an asbestos removal program consistent with\r\n EPA guidelines for operations and maintenance during employment in this class. Incumbents may\r\n be required to use protective equipment such as respirators and safety goggles.\r\n\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.\r\n