8mo ago

Customer Support Representative Fultonville

Ny-Fultonville-mid

Customer SupportOtherCustomer Support RepresentativeCustomer Service Representative

1 views0 saves0 applied

Quick Summary

Overview

Benefits: Employee discounts Health insurance Paid time off Training & development Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation,

Technical Tools

Customer SupportOtherCustomer Support RepresentativeCustomer Service Representative

Benefits:

Employee discounts
Health insurance
Paid time off
Training & development

Benefits/Perks

Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events

Job Summary
Culligan Water is seeking an experienced and customer-oriented Customer Service Representative to join our team. This role involves direct interaction with customers to process orders, resolve inquiries, and support their ongoing needs. The ideal candidate will be highly organized, detail-oriented, and possess exceptional interpersonal and communication skills.

Key Responsibilities

Handle order processing, customer account management, and issue resolution with accuracy and efficiency
Build strong customer relationships to support sales and service goals
Schedule service appointments and delivery orders
Coordinate with service and operations teams to ensure seamless scheduling and service delivery
Reach out to customers to schedule additional services or promote maintenance plans
Escalate unresolved issues to the appropriate department for further review and resolution

Qualifications

High school diploma or GED required
Minimum of 2 years of experience in a customer service role
Excellent time management and organizational skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong verbal and written communication skills

About Culligan
Culligan is the global leader in delivering high-quality water treatment solutions for residential, commercial, and industrial customers. We offer a full range of technologically advanced products, including water softeners, filtration systems, drinking water systems, and complete whole-house filtration solutions.

Please Note:
This location is independently owned and operated. All applications will be reviewed directly by the local ownership team, and hiring decisions will be made at the local level. For employment-related inquiries, please contact this location directly. Do not contact Culligan Corporate.