Assistant Maintenance Manager

At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference.

As a Regional Assistant Maintenance Manager (RAMM), you will manage maintenance operations across multiple delivery station sites in Davenport, IA, Burlington, IA, Quincy, IL, Ottawa, IL, North Pekin, IL and Springfield, IL . This position requires a dynamic leader capable of overseeing operational excellence, driving safety initiatives, and fostering collaboration across geographically dispersed locations. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), the RAMM plays a critical role in optimizing performance, mentoring leaders, and maintaining strong client relationships.

• Promote a safety-first culture across assigned sites, ensuring compliance with safety protocols, training, and audits.
• Champion safety metrics, including Safety Leadership Index and Good Catch/Near Miss reporting, and ensure consistency in safety practices across sites.
• Collaborate with Regional Safety Specialists to address safety challenges and implement site-specific corrective actions.

• Oversee preventive and predictive maintenance programs across multiple sites to enhance equipment reliability and reduce downtime.
• Monitor and analyze KPIs, including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE).
• Coordinate timely resolution of Site Issue Management (SIM) tickets and follow through on Permanent Corrective Actions (PCAs) and Root Cause Analyses (RCAs).

• Manage maintenance operations across up to six delivery stations sites, ensuring consistency in execution and alignment with client and company goals.
• Act as the primary point of contact for maintenance activities, coordinating efforts between site teams and regional leadership.
• Communicate clear priorities and expectations to site leaders, aligning operations with C&W Services’ strategic objectives.

• Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment.
• Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development.
• Collaborate with the RMM or MM to identify high-potential employees and create structured development plans.

• Serve as a liaison between site leadership, RMMs, and Operations, ensuring seamless communication and addressing site-specific needs.
• Support site launches by coordinating training, setup, and transitions, ensuring readiness and operational success.
• Partner with site leaders to identify and implement process improvements, driving operational efficiency and client satisfaction.

• Monitor compliance with training completion requirements for assigned teams, ensuring all courses are completed.
• Maintain data accuracy in systems, verify timely submission of timesheets and expense reports, and oversee inventory health across sites.
• Ensure alignment with regional dashboards and provide updates on performance metrics to leadership.

• Experience: 3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.
• Technical Knowledge: Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.
• Work Availability: Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

• Education: Bachelor’s degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience
• Advanced degree in Engineering or Business Administration.
• Certification in maintenance management or reliability (e.g., CMRP, PMP).
• Expertise with conveyor systems and robotics used in logistics and fulfillment centers.
• Experience with Amazon RME processes, safety standards, and operational metrics.

• Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.
• Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.
• Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.
• Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.
• Ability to drive up to 6 hours per day between assigned locations, often requiring travel across multiple sites.

We’re a global organization with a people-first approach, offering:

• Comprehensive Benefits: Medical, dental, vision, and more, starting from day one.
• Career Growth: Opportunities for training, development, and advancement.
• Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.
• Work-Life Balance: Paid time off, holidays, and flexible benefits for growing families.
• Global Presence: Over 400 offices in more than 60 countries, providing opportunities to make a difference globally.

Ready to elevate your career? Apply today and join a team dedicated to excellence and making a difference!

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C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.  Discrimination of any type will not be tolerated. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.