Front Desk Attendant - Williamsburg Lodge

The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

• Must be available to work all shifts including days, nights, weekends, and holidays
• Some front desk or guest relations experience preferred
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Demonstrate the ability to:

(1) Handle guest complaints with professionalism and tact.
(2) Work effectively under pressure
(3) Stand for extended periods
(4) Respond quickly and professionally to situations
(5) Manage paperwork efficiently

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.