Data Insights Delivery Manager - Pavement

We are seeking a Data Insights Delivery Manager to join our Operations team. This role leads the end-to-end delivery of data and mapping projects within our pavement, ensuring customers receive actionable insights that meet project goals and timelines.

The ideal candidate brings experience working with Departments of Transportation (DOTs) delivering pavement data and has a strong understanding of how spatial data translates into operational decisions. Acting as the bridge between our Sales, Operations, and Data teams, this person ensures that each project is delivered efficiently, accurately, and to the client’s satisfaction.

This is a hybrid internal and external-facing role that manages client communications, monitors project progress, and ensures alignment between customer expectations and internal execution.

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  Lead technical execution and delivery of projects, managing data insights scope, schedule, and budget to achieve planned margins.

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  Serve as the main point of contact for clients on technical details and maintain regular communication through meetings, calls, and progress reports.

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  Collaborate with Sales to support project scoping, pricing, and a seamless transition into delivery.

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  Coordinate cross-functional teams (Project Management, Data, Operations, and Technical Services) to ensure project success.

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  Monitor and track project progress, proactively resolving issues and maintaining alignment with client goals.

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  Ensure that deliverables meet quality standards and agreed-upon specifications.

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  Interpret and communicate customer requirements to internal teams, ensuring data outputs meet end-user needs.