Staff Technical Account Manager (Optimization) US [607]

D-Wave is seeking a Staff Technical Account Manager (TAM) with strong Optimization knowledge to lead technical engagements with North American customers and support the integration and deployment of our quantum computing solutions. In this client-facing advisory role, you’ll act as a trusted technical advisor externally, helping customers identify use cases, solve complex problems, and achieve successful adoption of our platform. Internally, you’ll collaborate closely with sales, product, professional services and business development teams to ensure customer needs are met and value is delivered.  

• →Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related STEM field; advanced degree a plus  

• →5+ years combined experience in a technical customer-facing role (e.g. Sales Engineer, Technical Account Manager, Presales, Solution Integrator, Solution Architect, Customer Success) in enterprise software or comparable experience solving problems for clients. 
• →Strong foundation in Optimization (as it relates to Operations Research), algorithms, or applied mathematics  
• →Familiarity with Operations Research techniques and tools (highly desired) 

• →2+ years of hands-on Python programming experience in an enterprise environment  

• →Experience supporting clients in areas of logistics, manufacturing, pharma, fintech, and/or research and education is required

• →Experience with tools and platforms such as, GitHub, and REST APIs  

• →Proven ability to communicate technical content to both technical and non-technical stakeholders 

• →Experience with project areas in logistics, scheduling, resource allocation, or other similar focus preferred 

• →Quantum computing experience is a plus, but not required  

• →AI/LLM experience is a plus, but not required 

• →Project management experience is a plus, but not required 

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

No 3rd party candidates will be accepted

It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.