Senior UX Researcher, Core Pillars

Datadog is looking for a Senior UX Researcher to shape strategically important products across Core Pillars. The researcher’s initial focus will be Agent Console, an emerging product area helping teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars.

You’ll establish a foundational understanding of our users while supporting product and design decisions happening today. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program and not simply execute a queue of studies.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

• →Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
• →Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
• →Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.
• →Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.
• →Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

• You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.
• You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence.
• You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved.
• You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work.
• You can quickly learn complex technical domains and conduct effective research with enterprise and technical users.
• You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view.

• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.