Product Operations Lead

United States·New Yorklead

Product ManagementOtherProduct Operations LeadProduct Operations

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Quick Summary

Key Responsibilities

sprint planning across Product, Eng, and Design, and own the backlog as a living artifact. Own release coordination, QA readiness, launch checklists, and cross-team communication.

Requirements Summary

sprints, backlog, releases, and QA. Fluent working directly with engineers in a software development environment. Has owned a product-ops or release process end-to-end and independently,

Technical Tools

Product ManagementOtherProduct Operations LeadProduct Operations

Responsibilities

~1 min read

→Run the product operating system: sprint planning across Product, Eng, and Design, and own the backlog as a living artifact.
→Own release coordination, QA readiness, launch checklists, and cross-team communication.
→Spot coordination gaps, unclear ownership, and bottlenecks before they become expensive.
→Own support operations: intake, routing, resolution, and turning recurring support signals into product and engineering inputs.
→Use AI aggressively to compress admin work and build lightweight automations that let a small team operate at greater scale.
→Simplify process aggressively, favoring higher reliability over more ceremony.

Tech stack: Swift, SwiftUI, Kotlin, Compose, TypeScript, Hono, Postgres, Supabase, Snowflake, Cloudflare, AWS, Amplitude, Statsig, Sentry, Grafana Cloud

Requirements

~1 min read

3–7 years in a product, project, or technical program management role on a software product, with a track record of execution and operational rigor.
Hands-on exposure to the full software development lifecycle: sprints, backlog, releases, and QA.
Fluent working directly with engineers in a software development environment.
Has owned a product-ops or release process end-to-end and independently, including building one from scratch and recognizing when an existing one is broken.
Experience at an early-stage (Seed to Series C) startup.
Strong communicator and facilitator who runs meetings, documents decisions, and closes loops.
Able to work in person daily at the New York City office.

Nice to Have

~1 min read

A consumer or B2B2C background with deep operational complexity, such as trust and safety, payments, moderation, or multi-stakeholder coordination.
Experience operating across multiple company stages, from very small teams up through scale.

What We Offer

~1 min read

✓Be the operational core of a fast-growing consumer AI product used by millions.

✓Real ownership now, with a clear path into operations leadership.

✓A small, high-caliber team backed by leading investors.

Location: New York, NY
Work policy: On-site, 5 days per week
Compensation: $100K–$180K + equity
Visa sponsorship: Available, including transfers
Employment type: Full-time

Location & Eligibility

Where is the job

New York, United States

On-site at the office

Who can apply

About this job

Pay per year: $100,000–$180,000 a year; 20% below the $175,000 median for Product Operations jobs on Jobera (33 salaries).
Who can apply: United States
Posted: 29 days ago
Employer: has 257 open jobs on Jobera in 3 countries.