Adobe Change Manager

As Adobe Change and Adoption Manager you will support enterprise customer engagements. This individual will partner with Adobe delivery teams to design and execute organizational change management (OCM) strategies that drive adoption of Adobe Experience Cloud and Digital Media solutions, ensuring customers realize measurable value from their investment. You will work alongside Adobe consultants, solution architects, and customer stakeholders.

• →Develop and execute change management strategies and adoption roadmaps tailored to customer business objectives and Adobe solution implementations.
• →Conduct organizational readiness assessments, stakeholder analysis, and change impact assessments.
• →Design and deliver training programs, communication plans, and enablement materials to drive end-user adoption.
• →Partner with Adobe project managers and solution consultants to align change activities with implementation timelines and milestones.
• →Facilitate workshops, leadership alignment sessions, and change champion networks with customer stakeholders.
• →Define and track adoption metrics and KPIs; report on progress and risks to Adobe engagement leads and customer sponsors.
• →Identify organizational risks and resistance points, and recommend mitigation strategies.
• →Support post-go-live sustainment planning to ensure long-term adoption and value realization.
• →Contribute reusable frameworks, templates, and best practices to Adobe's change management practice.

• 5+ years of experience in organizational change management, adoption strategy, or related consulting roles.
• Proven experience supporting enterprise software implementations (marketing technology, CRM, CMS, or similar platforms strongly preferred; Adobe Experience Cloud experience a plus).
• Strong facilitation, presentation, and stakeholder management skills, including experience engaging C-level and senior executive audiences.
• Experience developing change management deliverables: readiness assessments, communication plans, training curricula, adoption scorecards.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote, client-facing consulting environment while collaborating with distributed project teams.
• Change management certification (e.g., Prosci, ADKAR, CCMP) preferred.
• Bachelor's degree in a related field or equivalent professional experience.
  NICE TO HAVE
• Experience within a professional services or systems integrator environment.
• Familiarity with Agile or hybrid project delivery methodologies.
• Experience in digital marketing, customer experience, or digital transformation initiatives.
• Prior experience as an independent consultant or subcontractor supporting large technology vendors.
• Prosci certified.

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

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