Hotel Reservations Support Specialist | Remote

United StatesRemotemid

Other

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Quick Summary

Overview

Position Overview We are seeking motivated, service-oriented individuals interested in assisting clients with hotel accommodations, reservations, and vacation planning.

Technical Tools

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We are seeking motivated, service-oriented individuals interested in assisting clients with hotel accommodations, reservations, and vacation planning. The Hotel Reservations Support Specialist works remotely to research lodging options, coordinate reservation details, and provide personalized support throughout the planning and booking process.

This role is ideal for individuals who enjoy helping others, have strong organizational and communication skills, and are comfortable learning online reservation systems and industry resources. Training and resources are provided to help individuals develop the knowledge needed to assist clients with hotels, resorts, and other vacation-related services.

Research hotels, resorts, and accommodation options based on client preferences and needs

Assist clients with availability, reservation options, and booking details

Coordinate accommodations and related vacation components when requested

Review reservation information for accuracy prior to confirmation

Communicate professionally with clients throughout the planning and booking process

Assist with reservation updates, changes, and general questions

Maintain organized client and booking records

Utilize approved reservation platforms and industry resources

Stay informed about properties, destinations, promotions, and booking procedures

Provide attentive follow-up and personalized client service

Strong communication and customer service skills

Excellent organization and attention to detail

Comfortable researching and comparing information online

Ability to work independently and manage time effectively

Basic computer and internet proficiency

Willingness to complete training and learn reservation systems

Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required

Must be 18 years of age or older

Reliable computer and internet access

Fully remote work environment

Flexible scheduling

Training and ongoing educational resources

Access to reservation and planning tools

Industry and supplier resources

Supportive professional environment

Opportunities to expand knowledge across hotels, resorts, vacation packages, and destination experiences

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: $40,000–$55,000 a year; 29% below the $67,000 median for Other jobs on Jobera (144,788 salaries).
Who can apply: United States
Posted: Today
Employer: has 516 open jobs on Jobera in 5 countries.