Best Café Staff

The work is straightforward, making guests feel special.   

Here is how Best Café Staff accomplish this as part of a team:

• Greet guests in a friendly and welcoming demeanor.

• Collect payment from guests.

• Perform cleaning duties such as bussing and clearing tables.

• Communicate with and provide excellent service to guests.

• Serve patrons food & beverage.

• Maintain daily inventory and restock supplies in café and back-of-house.

• Gain knowledge of the museum and provide information to guests as needed.

• Deliver a memorable dining experience by resolving all guest issues promptly.

• Anticipate and accommodate guest needs and respond to requests in a polite, professional manner.

• Prior food service experience, particularly in a fast-paced environment or café.

• ServSafe Food Handler’s certification is a plus.

At the Virginia Museum of Fine Arts (VMFA), we facilitate great guest experiences.

The Best Café Team is relentlessly passionate about their work. Every guest encounter is an opportunity to show how much we care about making your visit special. Our dedicated service professionals are the best ambassadors for the museum and make possible some of the best days ever for our guests.

“…people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a variety of shifts to work. The Best Café is open daily at 10 AM and closes at 4:30 PM Saturday through Tuesday and at 8:30 PM Wednesday through Friday.

Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.

Revenue from Best Café and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.

Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.

Selected candidates must pass a criminal history background check.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Virginia Museum of Fine Arts in Richmond is one of the largest comprehensive art museums in the United States. VMFA’s growing encyclopedic collection houses more than 50,000 works of art spanning 6,000 years of world history.

Our holdings include the largest public collection of Fabergé outside of Russia, the finest collection of Art Nouveau outside of Paris and one of the nation’s finest collections of American art. VMFA is also home to important collections of Chinese art, English silver, French Impressionism, Postimpressionism, British sporting art, and modern and contemporary art, as well as renowned South Asian, Himalayan, and African art.

Recently named the 11th-best art museum in the United States by The Washington Post, VMFA is the only US art museum open 365 days a year with free general admission.

VMFA is a state-supported, privately endowed educational institution created for the benefit of the citizens of the Commonwealth of Virginia. Its purpose is to collect, preserve, exhibit, and interpret art, to encourage the study of the arts, and thus to enrich the lives of all.

Name: HR Services

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: recruitment@vmfa.museum for recruitment related questions.

 Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. 

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Virginia Museum of Fine Arts uses the E-Verify system to confirm identity and work authorization.

Advertised: 30 Oct 2026 Eastern Daylight Time
Applications close: 15 Nov 2026 Eastern Standard Time

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