CNC Field Service Engineer

We're recruiting a CNC Field Service Engineer for one of our clients, who is a leading manufacturing company based in Dubai, UAE. About Our Client: Our client is a leading manufacturing company based in Dubai, UAE, specializing in delivering innovative industrial solutions across diverse sectors. With a strong commitment to quality, operational excellence, and advanced manufacturing technologies, the company has established a solid reputation for delivering high-performance products and integrated production solutions. Key Responsibilities: Install and commission new CNC machines at customer sites, including assembly, alignment, leveling, calibration, wiring, and final testing to ensure the machines are fully operational Perform planned preventive maintenance and provide reactive breakdown support to minimize machine downtime Diagnose and troubleshoot complex technical issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems Read and interpret technical drawings, electrical schematics, and PLC (Programmable Logic Controller) ladder diagrams to carry out repairs and maintenance Provide technical training to customer personnel on the safe and efficient operation and maintenance of CNC equipment Prepare detailed service reports documenting hours worked, installations completed, repairs performed, parts used, and technical recommendations Requirements Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Automation, or a related field Minimum 5 years of experience in CNC machine installation, commissioning, maintenance, and troubleshooting Hands-on experience with CNC milling machines is mandatory Experience working with machine tool manufacturers, CNC distributors, or authorized service providers is preferred Experience in customer-facing field service roles Strong knowledge of FANUC CNC systems and software maintenance functions Strong knowledge of Siemens SINUMERIK controllers (828D, 840D, and SINUMERIK ONE) and their software maintenance functions Knowledge of CNC parameter backup, restoration, and recovery procedures Knowledge of PLC diagnostic tools and troubleshooting techniques Knowledge of servo and spindle drive diagnostics Knowledge of CAD/CAM software is an advantage Valid UAE driving license (preferred or mandatory, as per company policy) Willingness and ability to travel across the UAE and GCC countries Good command of written and spoken English Benefits Competitive Salary Employee Benefits as per the UAE Labor Law