Operations Manager

India·Bengalurumid

OperationsOperations Manager

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Quick Summary

Overview

Job Title: Operations Manager – ProWater Business Location: Bangalore About the Role We are looking for a highly driven and execution-focused Operations Manager to lead end-to-end operations of the ProWater business.

Key Responsibilities

1. Operations Management Own and manage complete operations of the ProWater business in Bangalore. Ensure timely execution of installations and service delivery. Monitor operational efficiency, quality standards, and turnaround time. 2.

Requirements Summary

Engineering background (Mechanical / Civil / Electrical). Experience in water purification, RO systems, or infrastructure projects. Prior experience in a startup or high-growth environment is a plus.

Technical Tools

OperationsOperations Manager

Job Title: Operations Manager – ProWater Business

Location:

Bangalore

About the Role

We are looking for a highly driven and execution-focused Operations Manager to lead end-to-end operations of the ProWater business. This role involves managing installations, vendor operations, service delivery, and cross-functional coordination to ensure seamless execution and rapid scale-up of water solutions across residential societies.

Key Responsibilities

1. Operations Management

Own and manage complete operations of the ProWater business in Bangalore.
Ensure timely execution of installations and service delivery.
Monitor operational efficiency, quality standards, and turnaround time.

2. Vendor & Technician Management

Manage vendors, contractors, and field technicians.
Track performance, productivity, and adherence to SLAs.
Ensure adequate manpower availability for installations and services.

3. Project Execution (Installations)

Oversee labour work including piping, fitting, and on-ground execution.
Manage end-to-end installation of:
- Central RO plants
- Point-of-Use (POU) systems
Ensure quality, safety, and timely project completion.

4. Service Operations

Manage servicing and maintenance for:
- Central RO systems
- Individual customer units
Ensure quick resolution of service requests and high customer satisfaction.

5. Cross-functional Coordination

Collaborate with Procurement, R&D, and Production teams.
Ensure timely material availability and technical support.
Drive faster launch of societies through effective coordination.

6. Scaling & Process Improvement

Identify operational bottlenecks and improve processes.
Implement SOPs to enhance efficiency and scalability.
Drive continuous improvement in installation and service delivery.

Key Requirements

5+ years of experience in operations or field execution roles.
Strong experience in managing vendors, technicians, and field teams.
Hands-on exposure to installation projects (piping, fitting, RO systems preferred).
Ability to handle multiple projects and stakeholders simultaneously.
Strong problem-solving and execution mindset.
Good communication and coordination skills.

Preferred Qualifications