drinkprime

Reporting to: Director - Customer OperationsRole Overview:We are looking for an experienced and strategic Senior Manager to lead our customer retention function. This role plays a critical part in driving customer satisfaction, long-term customer value, revenue retention, and business growth by deli

About DrinkPrime We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Benga

Our Customer Retention Specialist plays a crucial part in the mission towards the growth of the organisation by improving customer retention & loyalty. In a fun and fast-paced environment, this position requires Call, Email, and chat communication with customers.What will you be doing...• Connect wi

1) Technician hiring, training, and retraining as guidelines provided by the central team.2) Conduct request audits by visiting customer location on the quality of technician work and digital audits as per Digital audit sop.3) Evaluate technicians based on training and on field performance and submi

Collection Coordinator Our Collection Coordinator plays a key role in ensuring timely collections and maintaining a healthy customer relationship experience. In a dynamic and fast-paced environment, this role involves coordinating with customers through calls, emails, chats, and field visits to ensu

Tele Collection Executive Our Tele Collection Executive plays a vital role in ensuring timely payment collections while maintaining a positive customer experience. In a fast-paced and target-driven environment, this role involves communicating with customers through calls, emails, and chats to follo

Our Customer Refunds Executive plays a crucial part in the mission to deliver timely, accurate refunds against the customer's account and resolve payment discrepancies and account issues.What will you be doing…Provide help and advice to customers using DrinkPrime's protocols or servicesCommunicate c

Ownership Transfer Specialist Our Ownership Transfer Specialist plays a crucial role in driving customer satisfaction by ensuring a seamless and hassle-free ownership transfer experience. In a fun and fast-paced environment, this role involves interacting with customers through calls, emails, and ch

Role Overview We are seeking an experienced and data-driven Performance Marketing Manager with 7 years of hands-on paid media experience. You will own the strategy, execution, and optimization of our multi-channel acquisition efforts across Meta, Google, LinkedIn, and Bing. The ideal candidate blend

About DrinkPrime We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Benga

About DrinkPrime We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Benga

About Us: DrinkPrime was started to solve a personal problem - How do we get access to clean, safe, and healthy drinking water? Seems simple, but here’s what we found. First, most of the water you get in plastic cans isn’t fit for drinking. Second, less than 5% of Indians actually own a water purifi

Role : Inside Sales Executive Exp : 0-5 years Location : Bangalore : Salary upto 3L at the beginning Must have basic good english communication along with Hindi/kannada/Bengali Must be willing to do Rotational shifts and week offs Job role: We are looking for an Inside Sales Representative to work c

About the Role:We are looking for energetic and customer-focused Sales Executives / In-ShopPromoters to sell water purifiers on rental/subscription basis at retail outlets.The role involves interacting with walk-in customers, understanding their needs, andconverting them into long-term subscribers.K

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the wate

About Drink Prime: We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthydrinking water accessible to everyone. We provide cutting-edge IoT-enabled customized waterpurifiers on a subscription basis, and we currently serve more than one lakh users across Benga

About DrinkPrime: Drink Prime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the wat

About DrinkPrime: We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthydrinking water accessible to everyone. We provide cutting-edge IoT-enabled customized waterpurifiers on a subscription basis, and we currently serve more than one lakh users across Bengal

About DrinkPrime:DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water

About DrinkPrime: Access to safe and affordable drinking water is the biggest problem of urban India. A large percentage depend on bubble water cans (20L cans). However, research shows >85% of these bubble cans are contaminated and not safe for drinking. On the other side, water purifiers are very e