Desktop Systems Engineer

Our Desktop Systems Engineering team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.   

• →Providing end-user support to employees in the Chicago corporate office and exchange floors
• →Building, configuring, and upgrading workstations, laptops, and mobile devices
• →Troubleshooting, maintenance, and upgrades of desktop managed servers
• →User provisioning (user accounts, mobile devices, VPN, directory permissions)
• →Providing support for conference room technologies
• →Automation of repetitive system administration tasks
• →Evaluating and recommending new hardware and software technologies or solutions

• 2+ years of MEMCM/SCCM administration experience or similar
• Knowledge of application packaging and management
• Strong experience supporting and configuring Windows 10
• Strong knowledge of Group Policy management
• Powershell experience
• Passionate about technology
• Highly motivated, self-starter who is eager to grow within our organization
• Ability to manage projects independently
• Previous mobile device management experience

• Intune management experience
• Previous macOS or Linux support experience
• Previous Windows Server and Active Directory support experience
• Scripting or low-level programming experience

The annual base salary range for this position is $85,000 to $125,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.