Trading Systems Engineer - Global Options

• →Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
• →Ensure maximum trading system availability to avoid missing any key trading opportunities
• →Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
• →Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
• →Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
• →Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
• →Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
• →Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
• →Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
• →Build documentation for common procedures, troubleshooting scenarios and system architecture.
• →Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment

• Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
• Prior experience supporting high performance applications, process monitoring, and troubleshooting
• Prior experience supporting equities/equity options trading
• Prior experience working with FIX protocol and alternative exchange protocols
• Script development experience a plus
• SQL experience including queries/updates/table creation/basic database maintenance
• Linux & Windows platform support experience in a large-scale production environment
• Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
• Demonstrated knowledge of network communications, including use of multicast networking
• Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
• B.S. in Computer Science or equivalent degree
• Self-motivation and intellectual curiosity;  desire to continually grow and always seek improvements in production support function
• High level of ownership and accountability, reliability, and strong follow through
• Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
• Strong organizational skills, including ability to effectively plan and prioritize 
• Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
• Must be able to quickly apply prior context to troubleshooting and communication efforts

The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

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