Mobilisation Senior Lead

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience, then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. Based within our Loyalty & CRM team, we help retailers build stronger customer relationships through personalised experiences, data-driven loyalty strategies and innovative engagement platforms.

We're looking for a talented Mobilisation Senior Lead who expects more from their career. This is an opportunity to play a critical role in deploying one of dunnhumby's leading Loyalty and Personalisation platforms across global retail clients.

 

Working within the Loyalty & CRM organisation, you'll partner with Product, Engineering, client stakeholders and external partners to ensure successful platform implementation, adoption and ongoing optimisation. You'll bring together business priorities, technical requirements and delivery timelines to create a seamless client experience while driving executional excellence throughout the mobilisation process.

You'll lead complex client deployments from mobilisation through to successful launch, acting as a trusted partner for both internal teams and external stakeholders.

You'll be someone who enjoys combining technology, customer engagement and programme delivery to create successful outcomes for clients.

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

 

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

 

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