Associate Manager Contracts

The Associate Manager - Contracts is responsible for providing contractual, commercial, and risk management support for existing customer accounts throughout the contract lifecycle. This role partners closely with Client Partners, Client Success Managers, Delivery teams, Account Operations, Supply Chain, Security, Finance, and Legal stakeholders to support contract execution, amendments, renewals, governance, compliance awareness, and dispute avoidance. The role combines contract management expertise with leadership responsibilities, including mentoring team members, driving operational excellence, and supporting Contract Management function objectives.

• Draft, review, negotiate, and manage a broad range of contractual documents under existing customer agreements, including: Amendments Addenda Extensions Renewals Change requests Local Service Agreements (LSAs) Local Country Agreements (LCAs) Information Security Addenda Data Processing Agreements Novation and assignment agreements
• Review Statements of Work (SOWs), change requests, solution packs, and related contractual documentation for consistency with governing agreements and commercial requirements.
• Support contract exits, transitions, and termination-related activities.
• Draft and review customer notices and contractual correspondence.
• Conduct contract risk assessments and support governance approval processes.

• Provide interpretation of contractual obligations, rights, risks, and remedies.
• Advise business stakeholders on contractual impacts of operational, commercial, service delivery, and customer issues.
• Support dispute avoidance and resolution activities through contractual analysis and guidance.
• Assist delivery and account teams in understanding contractual obligations and commitments.
• Identify risks associated with non-contracted work, scope creep, and commercial exposure.
• Recommend strategies to protect revenue, improve margins, and mitigate contractual risks.

• Develop executive summaries and contract overviews for strategic customer accounts.
• Maintain accurate contract records and documentation within contract management systems.
• Participate in account reviews, governance forums, customer meetings, and internal reviews.
• Ensure contractual information, obligations, amendments, and change histories are maintained and documented appropriately.
• Support audit, compliance, and governance-related activities from a contractual perspective.

• Act as a trusted advisor to account leadership and delivery organizations.
• Build strong working relationships across Legal, Delivery, Sales, Account Operations, Finance, Procurement, Security, Supply Chain, and senior business stakeholders.
• Collaborate with Transactions, Litigation, Compliance, Privacy, and Security teams on customer matters requiring cross-functional support.
• Facilitate alignment between contractual commitments and business objectives.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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