Facility Manager (Kuala Lumpur)

Malaysia·Wp Kuala Lumpurmid

Facility ManagerConstruction & Real Estate

1 views0 saves0 applied

Apply Now

Quick Summary

Overview

Responsibilities Act as the key focal point between the company and customer for all operational matters, ensuring business continuity and service excellence. Lead overall portfolio operations,

Technical Tools

Facility ManagerConstruction & Real Estate

Responsibilities

~1 min read

→Act as the key focal point between the company and customer for all operational matters, ensuring business continuity and service excellence.
→Lead overall portfolio operations, team performance, incident management, and achievement of contract revenue, profitability, and efficiency targets.
→Develop and implement the annual Operations Excellence Blueprint, including critical success factors, risk mitigation, and continuous improvement initiatives.
→Oversee financial performance, billing, revenue collection, cost management, and profitability in line with approved business targets.
→Develop and manage vendor performance programmes, monitoring contractors and service providers against contractual SLAs, KPIs, and quality standards.
→Conduct regular facility inspections and audits, ensuring site standards, health and safety, regulatory compliance, and handover requirements are maintained.
→Drive customer engagement, retention, contract renewals, variation orders, and service delivery through effective operational management.
→Lead business development initiatives with the Business Development team, including proposal preparation, billing forecasts, contract renewals, and new business opportunities.
→Provide senior leadership to site teams, including manpower planning, recruitment, development, deployment, performance management, and coordination with Head Office.
→Ensure accurate and timely management reporting, operational dashboards, data analysis, and effective implementation and utilisation of Edgenta Smart Connect.

Requirements

~1 min read

Degree in Facilities Management, Engineering, Property Management, Business Administration, or a related field.
Minimum 8–10 years of relevant experience in facilities management, property management, integrated facilities management, or operations.
Proven experience in portfolio/site management, contract management, financial management, and customer relationship management.
Strong experience managing teams, vendors, contractors, and multiple site operations.
Good knowledge of operational excellence, SLA/KPI management, compliance, health and safety, and risk management.
Strong commercial acumen with experience in budgeting, revenue, cost control, profitability, billing, and contract variation/renewal.
Strong customer and stakeholder management skills, with the ability to manage senior clients and business partners.