IT Business Analyst

Bulgaria·Plovdiv/sofiamid

Business AnalystData & AI

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Quick Summary

Key Responsibilities

Analyzes and processes client SRs for product catalog and configuration changes (tariffs, discounts, bundles, promotions, business rules) Owns client-facing communication on SRs/CRs: clarifies scope,

Requirements Summary

use cases, business rules, acceptance criteria) Validates feasibility of requested changes together with engineering (MVNE, OCS/IN) and flags risks, assumptions,

Technical Tools

Business AnalystData & AI

Effortel Technologies SA (Network Management Innovations) is a leading Mobile Virtual Network Enabler based in Brussels, Belgium, with R&D facilities in Sofia, Plovdiv, and Belgrade, currently employing more than 100 IT professionals.

Responsibilities

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Requirements

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What We Offer

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✓Excellent working environment and office location, massive on the job coaching and experience boost, training, and a career path in an award-winning international IT company

✓EU 100 food vouchers

✓25 days paid annual leave

✓Fully covered MultiSport card

✓Hybrid work mode

✓Additional health insurance package for employees and their children

✓Access to Team buildings, key conferences, internal and external trainings

✓Additional social bonuses as per company policy and culture — compliments on personal occasions, range of discounts, various social events