NAP Optimization & Consistency Associate - (Ops)

Bizycorp Ltd is a fully remote organization looking to onboard two (02) NAP Optimization & Consistency Associates who value flexibility, remote work, and career growth. Apply now and grow your career with us.


KEY RESPONSIBILITIES:

• Identify, audit, and manage all online listings and business profiles related to assigned clients to ensure accurate and consistent NAP (Name, Address, Phone) information.
• Analyze citation data to calculate NAP consistency scores and track improvements over time.
• Correct NAP-related discrepancies by updating listings and coordinating fixes across third-party platforms.
• Communicate with external directory administrators and partners via email and phone to request, follow up on, and confirm approved updates.
• Work closely with the Client Servicing Team to obtain verification PINs, access codes, and required client documentation for profile verification.
• Stay informed about the latest NAP consistency standards, local SEO best practices, and search engine guidelines.
• Prepare and maintain detailed NAP reports, address client queries, and contribute to strategies that improve online data accuracy.
• Participate in client calls and Zoom meetings, when required, to explain findings, progress, and next steps.

• Strong verbal and written communication skills in English, with the ability to clearly explain findings and updates.
• Excellent research and analytical skills, with a strong ability to understand and verify online data.
• Basic to intermediate computer literacy, including familiarity with online marketing concepts and digital communication tools such as Zoom and Skype.
• Proven experience working with Google Docs and Google Sheets for documentation, data analysis, and reporting.
• Solid understanding of online marketing fundamentals, particularly how NAP consistency influences local search visibility and digital presence.
• Experience using ticketing or task management systems to track work, manage priorities, and meet deadlines.

• You must work 8 hours per day, 40 hours per week (Monday to Friday).
• A minimum of 3 hours must be worked between 6:30 PM and 1:30 AM (Sri Lankan Time). You may choose any 3-hour window within this timeframe. The remaining 5 hours can be completed at any time during the day.

• You must define your work schedule in advance and adhere to it consistently.
• Weekend work is not permitted.
• You must have:
  • A quiet, distraction-free home working environment
     
  • A dedicated desktop or laptop (tablets and mobile phones are not permitted)
     
  • A headset with a microphone
     
  • A stable, high-speed internet connection capable of supporting Zoom meetings
     
• Your work device must have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed.
   
• You may be required to install additional software as needed.
   
• You cannot be employed by another company while working at Bizycorp.