Assistant Director, Financial Aid Compliance

Join our team as Assistant Director of Financial Aid and help shape student success!

As a Catholic, Marianist research University, we are a diverse community committed to educating the whole person and linking learning and scholarship with leadership and service. Enrollment Management focuses on service excellence to recruit, enroll, and graduate highly qualified students and to improve access, affordability, diversity, inclusion, and success.

Reporting to the Associate Director of Compliance, the Assistant Director of Financial Aid Compliance is expected to think strategically and critically about student financial aid needs and to manage the office's daily compliance and service needs. This position directly contributes to the accuracy of financial aid information by reviewing key reports and updating student records in a timely manner.

Responsibilities include administering and reconciling federal, state, and institutional aid programs and supporting key processes such as packaging, webpage updates, FAFSA review, and loan processing. This position oversees FAFSA corrections. This individual is expected to use problem-solving skills daily. Additionally, this individual will work collaboratively within the Office of Flyer Student Services to address service and operational needs. Finally, this individual creates and updates the respective documentation to drive consistency in financial aid account updates.

As a Catholic, Marianist University, we believe inclusive excellence is essential to the success of students and staff. The Assistant Director will work individually and as a member of a team to make tangible contributions to UD’s mission. All employees are empowered to attend workshops, seminars, and other educational experiences to deepen their understanding of our mission and strategic priorities.

• Bachelor’s Degree OR five years of experience working in financial aid with progressive growth in responsibilities
• 2 years of experience in a university one-stop office providing financial aid counseling to students and families or within a financial aid office
• Attention high attention to detail
• Effective written and verbal communication skills
• Ability to use analytical skills to assess and evaluate student scenarios in order to provide appropriate education and counseling
• Ability to successfully improve and streamline processes
• Knowledge of student Financial Aid laws and regulations, internal controls, compliance, and audit concepts

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• Master’s Degree in Business, Higher Education Administration or a related field
• 3 years’ experience in a financial aid office with demonstration of progressive leadership responsibilities
• Enrollment Management or Higher Education experience at a private University
• Knowledge and experience with Ellucian Banner software, Salesforce, and Banner Document Management System
• Demonstrated time management and organizational skills; ability to handle various assignments at once and work in a fast-paced environment
• Demonstrated effective interpersonal skills
• Demonstrated ability to delegate responsibilities and leverage skills across a team
• Demonstrated ability to effectively interact with a wide range of constituents, including parents, students, faculty, staff across campus, and third-party business partners
• Proven use of analytic skills to implement systematic controls and processes and make complex decisions
• Ability to work with staff, students, and families in a manner consistent with Catholic and Marianist values and principles
• Ability to promote inclusive excellence in the workplace

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.