Senior Implementation Consultant - Stock Plan Services

NationwideRemotesenior

Implementation ConsultantCustomer Success

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Quick Summary

Overview

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment,

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Implementation ConsultantCustomer Success

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

This role supports the successful onboarding of new clients by managing data conversion, system configuration, and client training for equity and stock plan systems. The position collaborates closely with clients, internal teams, and broker-dealer partners to ensure accurate implementation and a smooth transition to the platform.

Responsibilities

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Provide input to work planning and timelines for new client implementation
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Communicate with clients to resolve data-related questions
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Perform data conversion and import work for new clients, including quality review of stock plan–specific data and scenarios such as Equity plan grant data, Exercise and cancel transaction data, Cap table issuance and transaction data and Fair value and stock-based compensation expense data
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Configure the Empower Stock Plan Services database for new clients, including Plan setup and parameters, Client vesting schedules, Client termination schedules, Participant portal configuration, Broker portal and model configuration
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Coordinate with broker-dealer teams (internal and external) on client brokerage configuration, account setup, and initial share balances
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Participate in client implementation communications and calls
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Design and document implementation processes
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Develop client training plans and materials
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Train new clients on stock plan system functionality
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Complete implementation checklists
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Oversee adherence of the Implementation team to Employee Stock Plan Services (ESPS) Data Classification and Information Handling Procedures

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Bachelor’s degree in business, finance, computer science, or related field or equivalent experience
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3 to 5 years of experience with equity or stock plan administration systems strongly preferred
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Strong skills in data analysis, conversion, and validation
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Knowledge of financial transactions, cap tables, and equity compensation concepts
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Proficiency with database configuration and system setup
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Excellent communication skills, including ability to train clients and explain technical concepts clearly
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Strong attention to detail and ability to manage multiple client implementations simultaneously
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Proficiency in Microsoft Excel and other data management tools

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What We Offer

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We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

✓Medical, dental, vision and life insurance

✓Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup

✓Tuition reimbursement up to $5,250/year

✓Business-casual environment that includes the option to wear jeans

✓Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

✓Paid volunteer time — 16 hours per calendar year

✓Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

✓Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.