Transport Broker

Our client is seeking an experienced Transport Broker to join their team in Port Elizabeth. This is an excellent opportunity for a driven logistics professional with strong freight brokering, rate negotiation, and customer relationship experience. The successful candidate will be responsible for connecting customers with reliable transport solutions, managing transporter networks, and ensuring efficient, cost-effective movement of freight. Responsibilities: Source and secure freight loads from existing and new clients. Match available loads with suitable transporters and carriers. Negotiate rates with both customers and transport providers to achieve target margins. Build and maintain a reliable transporter database. Monitor vehicle availability and capacity requirements. Develop and maintain strong relationships with customers. Provide professional transport and logistics solutions. Respond promptly to customer enquiries and transport requests. Manage customer service levels and resolve transportation issues. Source and onboard reliable transport service providers. Verify transporters' legal compliance, insurance, permits, and operating licenses. Evaluate carrier performance regarding pricing, service quality, and reliability. Maintain updated transporter records and agreements. Coordinate collection and delivery schedules. Track shipments and provide status updates to customers. Ensure timely delivery and effective communication of delays. Resolve transport disruptions and operational issues. Prepare transport quotations and rate agreements. Verify proof of deliveries (PODs). Process and reconcile transport invoices. Maintain accurate records within the Transport Management System (TMS). Ensure all documentation is filed and readily available. Identify new business opportunities. Expand customer and transporter networks. Requirements Grade 12. Diploma or Certificate in Logistics, Supply Chain, Transport Management, or a related field (Advantageous). Minimum 5 years' experience in transport brokering, freight forwarding, logistics coordination, or a similar role. Proven experience negotiating transport rates. Experience working with transport management systems and load boards. Demonstrated success in freight sales and customer relationship management. Proficiency in MS Office.