Express Retail Advisor.Etisalat Express Channel

Maintain the retail goals by exceeding the customer expectation achieve the sales quota; adhere to the policies and procedure parallel with company values & strategy

§ Achieving his/her individual Sales monthly target, net activation 100% (Quantitative)

§ Ensure high level of quality and accuracy in the daily work

§ Furnish & enhance after selling service & provide total customer satisfaction.

§ Handling customer inquiries and complaints &

§ Solving problems and escalating the issues to management when appropriate

§ Educate the customer with Etisalat products and services.

§ Promote handsets and accessories.

§ Up sell Etisalat products & services to the customers

§ Recommend products and services improvement

§ Ensure compliance to policies & procedures

§ University Degree

• Customer and results oriented

• Presentable

§ Accepted level in English (Reading, Writing & Oral)

§ Accepted level in computer skills.

N/A

§ Fresh Grad or Minimum 1-year Experience.

• Retailer/Customer care background

N/A