Claims Adjuster

The Claims Adjuster, Physical Damage is responsible for handling of automobile, long haul trucking, motorcycle, and recreational vehicle physical damage claims. The claims are of varying low to moderate complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Claims Adjuster – Physical Damage ensures claims are properly investigated, evaluated, and resolved in a timely manner.

• Investigate, evaluate, negotiate personal/commercial lines claims of low to moderate complexity
• Manage challenging coverage claims with tact and professionalism
• Timely, accurate reserving in line with Corporate protocols and guidelines
• Maintain control over expenses through pro-active handling techniques
• Manage claims in litigation, participate in mediations, pre-trials and settlement conferences

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

Who You Are 

• Post-secondary education or equivalent experience
• CIP or working towards designation
• Minimum of 1-3 years experience handling casualty claims or related experience 
• Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
• Ability to cross-reference information with attention to detail
• Excellent communication skills, both written and verbal  

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.