Systems Administrator Sr - Workload Automation (control-M)

Position: Systems Administrator Sr - Workload Automation (control-M)

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

The Systems Administrator Sr - Workload Automation member will work in a team environment responsible for providing 24x7 support with specialized problem-solving skills. They will analyze business plans, research, certify, test, and implement moderate to highly complex technology and business-related initiatives. The Systems Administrator Sr will play a major role in the administration and deployment of most Fidelity technology projects.
 

• →Represent the department in cross-department projects and offer consulting services as necessary.
  • →Is a subject matter expert for the department.
  • →Provide updates and status reports to management.
  • →Analyze information and clearly articulate recommendations in a timely manner.
  • →Research new ideas and technology innovation solutions to enhance the current environment.

• →Support the production and disaster recovery environment and provide leadership for standardization and second level problem determination and analysis.
  • →Provide leadership to staff and create support documentation for the team.
  • →Implement procedures to ensure resiliency of supported infrastructure.
  • →Timely response to alerts outside of business hours and provide updates to manager.
  • →Liaison with internal and external partners to resolve difficult day to day problems in a timely manner.
  • →Monitor systems and applications daily to ensure service SLAs are met.

• →Provide reports to Project Managers and IS divisional management on progress of projects, addressing and recommending alternative solutions to complex issues during the course of projects.
  • →Prepare and update documentation on the supported environment on a regular basis.
  • →Ensure project deliverables, targets and dates are met.
  • →Influence best practice and standards.
  • →Prioritize and address issues in a timely manner and update the manager.

• →Ensure supported infrastructure, hardware, software, and components are in good working order.
  • →Ensure the supported environment is secure, resilient, and recoverable, accounting for redundancy of critical infrastructure.
  • →Review service level agreements and adjust as business needs dictate.
  • →Develop innovations or improvement that will result in significant enhancements to current methods, procedures, and policies.
  • →Take prompt action in addressing problems thereby minimizing system outages and business impact.
  • →Ensure copyright laws are adhered to, and software licensing is tracked and accountable.
  • →Ensure supported infrastructure is properly documented and design changes are reflected in the documentation to aid in future modification and assist in DR planning.

• Strong knowledge of Control-M administration, maintenance, and support.
• Experience with managed file transfer solutions.
• Strong scripting skills.
• Excellent knowledge of computer operations methodology and standards.
• Excellent knowledge of distributed operating systems, database technology, backup and recovery solutions and disaster recovery procedures.
• Effective communication and project management skills.
• Ability to learn and implement emerging technology.
• Ability to analyze business requirements and provide solutions as they relate to the department.
• Ability to manage and prioritize multiple competing initiatives efficiently and effectively.
• Strong mentoring and coaching skillset.
• Vendor management experience.

• Bachelor's Degree with a minimum of 3-5 years’ experience in technology including workload automation.
• 3+ years’ experience in administration of automation technology.
• 3+ years’ experience in batch management administration.

• University Degree, preferably in Computer Science, Engineering, Information Systems, or equivalent work experience or equivalent experience.

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions of the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.  If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

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o    Greater Toronto's Top Employers 
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o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team