Quick Summary
Overview
About Finix Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies,
Technical Tools
Customer SupportSupport Engineer
About Finix
Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.
To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others
About the role:
At Finix, we build for scale and develop systems that can process tens of thousands of events per second. Our systems move millions of dollars per day. We iterate quickly and constantly release new features with little to no margin for error.
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms, all while improving the product by collaborating closely with the Revenue, Product, and Engineering teams.
We are looking for a candidate who is a payment nerd or is interested in being one. Additionally, successful candidates are natural problem-solvers and show a curiosity about how the industry works. They are excited to help our customers build their own perfect payments stack.
This hybrid role entails working in the office 4 days per week in our San Francisco HQ.
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Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Role: Support Engineer
Level: IC2 - IC3
Location: San Francisco
Base Salary Range: $85,000/yr to $130,000/yr USD + equity + benefits
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job related skills, experience, and relevant education or training.
Location & Eligibility
Where is the job
San Francisco, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- February 26, 2025
- First seen
- August 5, 2026
- Last seen
- August 24, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- August 5, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Finix
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Finix Payments specializes in enabling businesses to create seamless payment experiences, driving revenue growth while reducing operational complexities.
View company profileExternal application · ~5 min on Finix's site
Please let Finix know you found this job on Jobera.
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Support Engineer