Operations Manager - KYB & Monitoring (F/M)

Fipto is the modern infrastructure for B2B payments and treasury, powered by stablecoins. We enable global companies to send, receive, and manage funds with near-instant settlement and 24/7 availability.

We hold a MiCA CASP licence (AMF) and a Payment Institution licence (ACPR), and we serve PSPs, large enterprises, crypto brokers and crypto funds across Europe and beyond.

As Operations Manager at Fipto, you will be responsible for how KYB and transaction monitoring are executed at Fipto, both in day-to-day operations and in how the underlying processes are structured and improved.

The role combines hands-on execution on complex cases, ownership of processes and workflows, and continuous improvement of how the team operates.

• Own KYB/KYC processes end-to-end, including corporate clients with complex structures

• Own transaction monitoring (fiat and crypto): alert review, escalation and decisioning

• Ensure compliance with regulatory requirements (AML, Travel Rule, etc.)

• Maintain a strong control environment with fast issue detection

• Manage relationships with our KYC/KYB providers, screening tools and transaction monitoring providers

• Challenge and optimise providers on coverage, false positives and costs

• Act as the main operational point of contact with partners

• Identify all manual processes and systematically reduce them

• Use AI tools to optimise KYB reviews, prioritise monitoring alerts and improve operational workflows

• Build internal tooling

• Push for an AI-first operations mindset across the team

You will work under Bertrand, your future manager and also one of Fipto's co-founders and COO.

You will also work closely with:

• Gregoire and Patrick, Fipto's co-founders

• Chelsea, your teammate, more on the settlement part, and two interns

• The Sales team composed of Valentin, Charlotte

• The Compliance team composed of Ivaylo and Lyazat

• You have 5+ years' experience in middle office / operations, or in compliance / AML / transaction monitoring

• You have strong, hands-on experience in KYB/KYC and transaction monitoring

• You have worked with external providers (KYC, screening, monitoring) and know how to challenge and optimise them

• You have a strong operational mindset and understand how flows actually work

• You are comfortable with data and tooling

• You have experience in payments or stablecoins

• You actively use AI tools in your daily work and think in terms of automation, leverage and reducing manual workload

• You are not afraid to redesign processes from scratch

• You are structured, rigorous and execution-driven, with high ownership

• You are able to make decisions under uncertainty

• You are comfortable interacting with partners and internal stakeholders

• You are fluent in English

• Experience building internal tools or automations

• Initial HR screening call with Sandra, Talent Acquisition (45 minutes, phone)

• Interview with your future manager, Bertrand (45 min, video)

• Case study at home (to be prepared within the expected time)

• Debrief interview with Bertrand (1h, video, or at the office)

• Final interview with Patrick, our CEO (45 min, video or at the office)