eCommerce and Payments Supervisor

United States·Altadenamid

MarketingEcommerce

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Quick Summary

Key Responsibilities

Oversee eCommerce and Payments functions such as ACH, Wires, Check 21, ATM checks, Mobile Deposit Checks, Payroll, and other duties assigned. Schedule, coordinate workflow,

Technical Tools

MarketingEcommerce

Responsibilities

~1 min read

→Oversee eCommerce and Payments functions such as ACH, Wires, Check 21, ATM checks, Mobile Deposit Checks, Payroll, and other duties assigned.
→Schedule, coordinate workflow, review and approve timesheets, and ensure timely and accurate completion of staff assignments.
→Assist in interviewing, hiring, coaching, evaluating, and disciplining staff. Provide ongoing coaching, mentoring, and guidance to staff.
→Manage the operations of the eCommerce team including remote deposit capture, wires, ACH, card services, mobile/online/bill payment, and other critical department functions.
→Work with cross-functional teams to implement strategies that improve the member digital and payments experience.
→Direct and lead the department to ensure alignment with organizational strategic objectives and annual goal achievement.
→Foster and maintain a high-performance environment and culture to value members and each other, work as a team, constantly improve, and uphold accountability.
→Support the eCommerce and Payments leadership team in strategic initiatives and departmental goals.