Global Head of Integrated Communications, Corporate- South Bank, QLD

Queenslandexecutive

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One Global Voice. Endless Impact. | Global Head of Integrated Communications – Corporate ✨ ABOUT THE OPPORTUNITY...

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One Global Voice. Endless Impact. | Global Head of Integrated Communications – Corporate ✨

About the Role

~1 min read

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses, driving a consistent messaging framework across regions, audiences and channels.

Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate communications opportunities and challenges at the highest levels of the business. This is a rare opportunity to build a globally integrated function and drive meaningful impact across customer, employee and external communications.

Lead a globally dispersed team of approximately 15 professionals across Content, PR and Communications
Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
Design scalable production systems and workflows that improve output, consistency and efficiency across the function
Direct and optimise the performance of two brand-aligned content hubs
Own and lead global PR strategy, media engagement and executive visibility initiatives
Act as the accountable communications lead during reputational or operational incidents and crisis situations
Oversee change communications, employee communications and customer-facing communications programs
Establish and track performance metrics and business impact across content, PR and communications activities
Integrate teams, processes and operating models into a cohesive global function
Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners.
Influence communication strategy and provide trusted counsel on communications risk and opportunities

10+ years' experience in senior communications leadership roles
Demonstrated success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
Strong experience developing scalable operating systems, production workflows and content pipelines
Advanced content marketing capability, including ideation, execution and performance measurement
Proven experience leading geographically dispersed teams and driving alignment across regions
Exceptional stakeholder management skills, including experience influencing senior executives
Strong crisis communications judgement and decision-making capability
Established media relationships and practical media engagement experience
Excellent editorial judgement across written and visual content formats
Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
Experience managing external agencies and strategic partners will be advantageous
Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience