IT Specialist – Level 3 (System Administrator / IT Transformation Specialist)

As an IT Specialist – Level 3 (System Administrator / IT Transformation Specialist), you will be responsible for delivering advanced technical support and leading IT infrastructure projects across multiple client environments. This role combines hands-on system administration with cloud transformation initiatives, ensuring systems are secure, reliable, and aligned with evolving business needs.

• Valid driver's license and access to a vehicle
• Willingness to travel within the Montreal and Laval areas (mileage reimbursed)

• 4–7 years of experience in system administration, preferably within a managed services (MSP) environment

• Diploma (DEC) in Computer Science, Information Technology, or a related field, or equivalent experience

• Strong knowledge of Microsoft environments (Windows OS, Microsoft 365)
• Experience with Azure cloud services
• Familiarity with virtualization platforms (VMware, Hyper-V)
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
• Experience with computer hardware and peripherals

• Bilingual proficiency in French and English

• Strong troubleshooting and analytical thinking
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively
• Strong organizational and documentation skills

• Punctual and responsible
• Detail-oriented and reliable
• Team-oriented mindset
• Ability to work effectively under pressure

• Relevant industry certifications (e.g., Microsoft, Azure, networking) are considered an asset