Lockbox Processor

626 Washington Place. Pittsburgh, Pennsylvania. 15219.

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Position Title: Lockbox Processor 1
Business Unit: Treasury Management
Reports To: Manager of Treasury Management Product and Operations Support

Position Overview:
This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox services to current customers, answers questions and solves problems.

Primary Responsibilities:
Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
Prepares and processes electronic lockbox payments while meeting deadlines.
Creates and processes monthly billing for lockbox customers.
Answers customers' questions and explains available services.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:
High School or GED

Minimum Years Experience:
0

Special Skills:
Detail-oriented
Excellent communication skills, both written and verbal
Excellent customer service skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Some banking experience preferred.

Special Licenses and Certificates:
N/A


Physical Requirements:
N/A