SBA Portfolio Servicing Officer II

This position is primarily responsible for managing a complex portfolio of SBA loans and performing all servicing actions as required by the Bank and SBA policies and procedures in order to maintain and preserve the SBA Guaranty.  The incumbent will evaluate delinquent loans based on sound financial information, recognize and use escalation techniques as appropriate, and utilize all available information to quickly resolve past due loans.  Incumbent will be responsible for backing up the SBA Portfolio Servicing Manger as needed, as well as training new employees who are brought on board.

Analyzes complex financial statements/spreads, prepares recommendations regarding credit quality, loan grading, etc.  Is responsible for customer service telephone calls and inquiries and logs, assigns and tracks all received requests.

Documents loan files to support approved actions.  Reviews credit reports and other documents affecting repayment ability or affecting payment of SBA loan guarantee.  Prepares and submits deferments for review and approval.  Retrieves credit file / review from underwriting software and original approval.

Manages and services independently a portfolio of assigned loans.  Exercises decision-making and authority to minimize organizational risk by leveraging operational controls.  Determines whether proper course of action is permitted by the SBA, in accordance with SOP guidelines, federal regulations and the Bank’s SBA  policy.

Elevates loans 60 days or greater past due, or where debt will not be recouped, to appropriate internal business unit.

BA or BS

5

Excellent communication skills, both written and verbal   

Excellent customer service skills   

Excellent organizational, analytical and interpersonal skills   

Excellent project management skills     

Ability to work and multi-task in a fast paced environment   

MS Word - Intermediate Level   

MS Excel - Intermediate Level   

Ability to use a personal computer and job-related software    

N/A    

N/A  

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.