Ecommerce and Marketing Sr. Associate (SG/MY)

About the Role: 

The Ecommerce and Marketing Sr. Associate is responsible for driving business growth through strategic brand management, sales performance, digital marketing, and ecommerce operations. This role ensures the seamless execution of campaigns, partnerships, and online initiatives while maintaining strong customer engagement and operational efficiency.

1. Business Growth & Sales Performance
- Drive overall business growth through sales initiatives, strategic partnerships, and new campaign/product launches. Monitor sales performance, analyze trends, and ensure achievement of revenue targets across channels.

2. Ecommerce Operations & Inventory Management
- Manage ecommerce platforms (website, Shopee, Lazada, Amazon) including product listings, storefront maintenance, promotions, and platform tools. Ensure optimal inventory levels through regular monitoring and allocation updates.

3. Digital & Brand Marketing Execution
- Plan and execute digital marketing strategies to grow brand presence and social media following. Manage organic content creation and publishing, campaigns, promotions, and marketing collaterals aligned with the brand calendar.

4. Performance Analysis & Optimization
- Track and analyze sales, ecommerce metrics, and digital performance (traffic, conversion, engagement). Conduct competitor analysis and provide insights to improve marketing and sales effectiveness.

5. Customer, Partnerships & Internal Support
- Support customer experience initiatives by monitoring satisfaction, managing FAQs, and tracking customer feedback. Lead collaborations, sponsorships, and internal product training while providing marketing and merchandising support to teams.

- Bachelor’s degree in Marketing, Business, or a related field
- 1–3 years of experience in brand management, ecommerce, or digital marketing

- Strong analytical skills with experience in sales and performance tracking

- Familiarity with ecommerce platforms (Shopee, Lazada, Amazon, or similar)

- Excellent communication and project management skills

- Creative and strategic thinker with strong attention to detail