Security & Facial Recognition Manager

We’re looking for an experienced Security & Facial Recognition Technology (FRT) Manager to lead our enterprise security capability and oversee the delivery and operation of FRT across our stores.

This is a high-impact leadership role responsible for ensuring our security systems and FRT programme are safe, ethical, compliant and effective - protecting our people, customers, and communities while reducing harm and loss.

You’ll own the end-to-end FRT operating model, from rollout through to governance and ongoing optimisation, working closely with internal and external stakeholders.

• →Provide enterprise leadership for security and loss prevention across Foodstuffs North Island
• →Lead the rollout and ongoing operation of FRT, ensuring readiness, training, and successful adoption
• →Ensure all FRT use is privacy-by-design and compliant with legislation and regulatory expectations
• →Establish and maintain governance frameworks, policies, and controls
• →Oversee day-to-day operations including alert accuracy, audits, and risk management
• →Analyse security and incident data to drive improvements in safety and shrink
• →Manage vendor partnerships (including Auror) and performance outcomes
• →Partner across Retail Operations, IT, Legal, Privacy, and Store Owners
• →Lead, coach, and develop a high-performing security & FRT team

You bring strong enterprise leadership capability, with a proven ability to influence and engage stakeholders at all levels of an organisation. Exercise excellent judgement in complex, high-risk, and sensitive environments, balancing operational needs with ethical and reputational considerations.

Being highly data-driven, with strong analytical capability and a track record of using insights to inform decisions, you combine strategic thinking with practical execution, ensuring initiatives are both well-designed and effectively delivered. Your ability to interpret complex data sets and translate them into actionable plans sets you apart.

You bring senior-level experience across security, loss prevention, risk, or integrity functions within large or complex environments. You have successfully led technology-enabled or data-driven programmes and built robust governance, compliance, and operating frameworks. In addition, you have demonstrated success leading teams through change and transformation, building capability while fostering engagement and performance.