Casual Spa Attendant

Four Seasons Hampshiremid

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Quick Summary

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the Role

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As a Spa Attendant, you will play a vital role in ensuring our spa environment remains pristine, welcoming, and fully prepared throughout the day. Working closely with our therapists and reception team, you will help create a seamless and luxurious experience for every guest from the moment they arrive.

This hands-on position is perfect for someone who enjoys working in a guest-focused environment, has a strong eye for detail, and takes pride in maintaining the highest standards of cleanliness and presentation.

Responsibilities

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Maintain the cleanliness, organisation, and presentation of all spa facilities, including treatment rooms, relaxation lounges, changing rooms, and public areas.
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Prepare treatment rooms to the highest standards before and after guest appointments.
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Ensure all spa amenities, supplies, towels, robes, slippers, and guest products are replenished throughout the day.
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Monitor spa facilities and proactively address any presentation or cleanliness concerns.
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Provide a warm and professional welcome to guests and assist with directions and general enquiries.
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Support therapists and the Spa Reception team to ensure smooth daily operations.
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Assist with laundry management and stock control within the spa.
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Ensure all health, safety, hygiene, and brand standards are consistently maintained.
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Contribute to creating a luxury spa environment that exceeds guest expectations.

Previous experience within a luxury hotel, spa, leisure, or hospitality environment is preferred but not essential.
A genuine passion for hospitality and delivering exceptional guest service.
Outstanding attention to detail and commitment to maintaining high standards.
A positive, proactive, and professional attitude.
Excellent communication and interpersonal skills.
Ability to work independently as well as collaboratively within a team.
Flexibility to work weekends, public holidays, and varying shifts as required.
A willingness to learn and develop within a luxury hospitality environment.