Director of People and Culture

Four Seasons Bogotaexecutive

Hr ManagerPeople

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Quick Summary

Key Responsibilities

The Director will oversee all aspects of the People and Culture division including but not limited to benefits administration, employee relations, talent acquisition and retention of staff,

Requirements Summary

Previous Experience in a Director of People & Culture or Assistant Director of People & Culture role required,

Technical Tools

Hr ManagerPeople

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Modern luxury in the capital of cool. The energy and creativity of Colombia’s capital city are best experienced with a stay at Four Seasons Hotel Bogotá. In the buzzing Zona Rosa area, find yourself just steps away from the city’s best shopping, nightlife and cafés, then come back to settle in at our intimate, modern Hotel, where contemporary elegance is found everywhere from the spacious suites to the perfectly poured Colombian espresso.

About the Role

~1 min read

The Director of People and Culture is a member of the Executive Leadership Team and plays a key role in shaping the strategic and operational direction of the hotels. As Director of People & Culture, you will provide strategic and operational leadership across both Four Seasons Hotel Bogotá and Four Seasons Casa Medina Bogotá, partnering closely with leadership teams to drive business results, develop talent, and create an exceptional employee experience.

In collaboration with the General Manager and the Hotel Planning Committee (Executive Leadership Team), you will develop and execute People & Culture strategies that align with the hotels' current and future business priorities, fostering strong communication, teamwork, and cross-functional collaboration across the organization.

We are seeking an individual who is a courageous problem solver with strong business acumen, exceptional communication and interpersonal skills, and a demonstrated ability to lead with professionalism and adaptability. The successful candidate will be a catalyst for change, a champion for employees, and a leader with a growth mindset.

Responsibilities

~2 min read

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The Director will oversee all aspects of the People and Culture division including but not limited to benefits administration, employee relations, talent acquisition and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.

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Monitor the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as establish a regular performance appraisal program for all staff.

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Assess the development and effectiveness of all levels of employees and the manpower needs of the hotel using succession planning and assisting management with career planning and counseling.

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Supervise the financial issues for the P&C budget including benefits, labor & salary reports and plan cost effective events within the P&C budget guidelines.

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Establish and implement recruitment, selection, placement and pre-employment procedures in accordance with Four Seasons Hotels and Resorts’ policy and all applicable laws to include hiring, staffing guide and compensation guidelines

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Analyze hotel training and development needs at all levels and create or coordinate the creation of programs designed to make employees proficient in their delivery of core and culture standards and prepare them for promotion from within